Terms and Conditions

Payment and Booking

 A deposit of £500 will secure your place on Hebridean Island Jewels and a Magical Journey tours, a deposit of £150 will secure your place on the Hidden Scotland tour; reservations are accepted on a first come first serve basis.  The balance must be paid in full 2 months  (60 days) before the start date of the tour to confirm you place.  If the balance is not paid by this date, we reserve the right to regard the reservation as cancelled.

In the case of late bookings, full payment will be required at the time of booking.

Cancellation Policy

In the event of cancellation a full 60 days prior to your tour.  Your deposit will only be refunded if your place is filled by someone else, in which case it will be refunded minus an administration fee. 

In the event of cancellation on or after 60 days prior to your tour no refunds will be issued unless your place is filled by someone else, in which case it will be refunded minus an administration fee.

All cancellations must be received in writing.

Group Size and Trip Costs

The advertised cost for each tour is based on an established minimum level of participation.  Should the group for any tour fall below this number, each traveller may be assessed a surcharge dependent upon the number of persons travelling (usually between £100 and £300 per person).  Celtic Compass makes every effort to keep the surcharge as small as possible.  If assessed a surcharge you will be notified of the amount at least two weeks prior to departure date.  Payment is due upon notification.

or in the event that we do not have the minimum number of participants we reserve the right to:

  1. add a 10% small group surcharge or,
  2. cancel the tour.  In either case, you will be notified as soon as possible.  In the event of a tour cancellation, you will receive a full refund or you may transfer to another trip.

Tour Costs

Tour costs and what they include are listed on the itinerary for each tour.  Unless indicated otherwise the tour fee includes:  accommodations in double occupancy, meals as indicated (any foods or beverages not include in the program and purchased by you will be at additional cost.  Tour price includes only foods and beverages that are provided to the entire group), all transportation during the tour, sightseeing, entrance fees and services of guides as specified in the itinerary.  Tour costs are taken on group rates and no refunds will be given for unutilized services.

Items not included in our costs

  • Airfare (we can offer guidance on best ways to book)
  • Expenses before and after the tours
  • Extra meals not included on the itinerary
  • Any side trips or excursions guest do outside of the set itinerary
  • Gifts, souvenirs, laundry, cleaning, telephone calls, telexes, faxes, cables, wines, liquors, beer, mineral water, soft drinks and incidental expenditures
  • Porterage – we carry our own bags, always
  • Tips for tour guides, hotel staff
  • Emergency evacuation
  • Personal travel insurance
  • Any item as not specified as being included

Release of Liability and assumption of Risk

The customer understands that during the course of the trip certain risks and dangers may occur, including but not limited to the hazards of travelling in nature.  The customer agrees that no liability will attach to Celtic Compass or its outfitters, guides or to any member of the tour group in respect of death, personal injury, illness or delay of the customer, or for any loss or or damage to the property of a customer during their trip, howsoever caused.  Celtic Compass reserves the right to decline, to accept, or to retain any person as a member of the party at any time.  Catch up fees are the responsibility of the passenger in the event of a missed flight or transport to the start point of a trip.

Smoking Policy

Please note all properties we stay in follow a strict no smoking policy, no smoking is allowed on or near the properties or whilst in transit from site to site.  Scotland has strict no smoking laws.  It is now illegal to smoke in and around accommodation and public interiors. To make it comfortable for all on our tours no smoking is allowed at the tours sites either.

Website

All text, design and graphics on this website are owned by Celtic Compass and is copyright of  Sarah Ewing and may not be reproduced without the owners permission. Images are supplied by Sarah Ewingare copyright and may not be reproduced without the owners permission.

Non-commercial use: This website may not be used in connection with any commercial purposes, unless specifically approved by Celtic Compass.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Important Note

All services described herein are organised by Celtic Compass and/or its suppliers.  Notice is hereby given that all arrangements made on behalf to customers are made by the organisers on the sole condition that the organisers shall not be held responsible for any injury, death, accident, delay, loss, damage, or irregularity which may be occasioned through acts of any company and/or persons engaged in carrying out arrangements and services described herring or otherwise in connection herewith.

The information contained in this site is correct to the best of the organisers knowledge, but the organiser accepts no liability for any inaccuracies therein.

The organisers reserve the right to alter any itinerary or service at any time without penalty to the organiser.  Any additional expense or cancellation costs shall be borne by the customer.

The organisers reserve the right to withdraw or refuse any service to any customer at the discretion of the organisers.  Payment of deposit is taken as acknowledgement of and agreement to the above items.

 

Disclaimer – Force Majeure

Celtic compass acts as a tour operator.  You agree that Celtic Compass will not be liable for any change in schedule, strikes, delay, acts of governments, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to you or to those traveling with you in connection with any accommodations, transportation or any other services or resulting directly or indirectly from any occurrence or conditions beyond its control, including defects in vehicles, breakdown in equipment, thefts, delay or cancellation of or changes in itinerary for any act, omission, or event during the time you are on tour. Neither Celtic Compass and/or agents of the airlines concerned are to be held responsible for the late arrival of passengers at airports or resorts due to inclement weather, nor are they to be held liable for payment or any refund for unused hotel accommodations or meals occasioned by such late arrivals at the hotels holding rooms as confirmed itineraries.

Celtic Compass reserves the right to refuse to accept or retain any person whose behaviour is deemed likely to affect the smooth operations of a tour, or adversely affect the enjoyment or safety of other passengers. Celtic Compass, and suppliers shall be under no liability to any such person for refund, compensation, repatriation or any other matters arising. Celtic Compass is not responsible for circumstances beyond its control. Trip cancellations resulting from the inability for trip to depart as scheduled, such as cancellations due to acts of war and/or terrorism, war, God, or nature.

Tour Cancellation By Operator: Be clearly advised that from time to time a tour departure may be cancelled due to lack of participation. In such case, the operator’s sole responsibility is to provide a full refund. Cancellations due to state travel advisories and/or state travel warnings, Acts of War, War, Terrorism, Acts of God, Natural Disaster or any other circumstance outside the control of Celtic Compass, are not the fault of Celtic Compass. Cancellation for any of these reasons will not be eligible for any form of refund.